F.A.Q.
What is your billing policy?
To learn more details about our billing policy, please see the "billing" related sections on our Terms and Conditions page.
Where do shirts ship from?
All orders going to the United States will be shipped through USPS from NY States and Canadian orders will be shipped out from Ontario, Canada via Canada Post. European orders ship directly from Europe (via Spring GDS) to speed up shipping time for international orders!
Do you provide tracking numbers?
Yes! We provide tracking numbers for all orders! Tracking numbers will be provided 24-48 hours after your item has shipped out and will be available online. To find your status tracker, please check your confirmation email.
What is the average wait time?
All shirts will be processed and sent for shipping in two business days after your order has been paid for. Some instances the order will be shipped out that same day but normally will take two business days. The average wait times vary for each country. Please refer to the chart below for shipping time estimates based on location.
When can I expect my order?
(Add 0-2 business days for processing time)
|
Destination |
Timeframe |
|
|---|---|---|
|
United States (USPS) |
3-5 Business Days |
|
|
Canada (Canada Post) |
3-7 Business Days |
|
|
International (USPS International) |
7-15 Business Days |
|
What is your return policy?
Please view our full and detailed return policy please visit our Returns & Refunds page, or contact us by email support@yeoldeshirtshop.com and we will gladly provide you with your options for an exchange or full refund. We can also be contacted through phone